Privacy policy.
Privacy Policy for Camelback Cleaners
Effective Date: October 29, 2025
1. Introduction
Welcome to Camelback Cleaners ("we," "us," "our"). We are committed to protecting the privacy of our clients and website visitors ("you," "your"). This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our website, book our services, or interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in our services. The types of information we collect include:
Contact Information: Your first and last name, email address, phone number, and physical home address for service.
Booking Information: Details related to the service you are booking, such as the number of bedrooms and bathrooms, square footage, and any specific cleaning instructions or add-on services you select.
Payment Information: We collect payment information such as credit card details to process payments for our services. This data is processed through a PCI-compliant third-party payment processor. We do not store your full credit card information on our servers.
Information Collected Automatically
When you visit our website, we may collect certain information automatically from your device.
Website Analytics: Our website is hosted on Squarespace, which collects personal data to power our site analytics.[1] This includes information about your browser, network, device, the web pages you visited prior to coming to this website, and your IP address.[1] This information may also include details about your use of our website, including clicks, internal links, pages visited, and timestamps.[1]
Cookies: Our website uses cookies and similar technologies, which are small files that download to your device when you access our site.[1] These are used by our hosting platform, Squarespace, to securely serve this website to you and to analyze site traffic and activity.[1]
3. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Manage Our Services: To schedule your cleaning appointments, process payments, and communicate with you about your bookings.
To Communicate With You: To send booking confirmations, reminders, and respond to your inquiries.
To Improve Our Services: To understand how users interact with our website and services, allowing us to improve user experience and our business operations.
Marketing Communications: With your consent, we may use your email address to send you information about promotions or new services. You may opt out of these communications at any time.
4. Sharing Your Personal Information
We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf. These third parties are contractually obligated to protect your data and are prohibited from using it for any other purpose.
Squarespace: Our website is hosted by Squarespace. They have access to data collected through our website for analytics and hosting purposes. You can review their privacy policy for more information.[2]
ZenMaid: We use ZenMaid as our scheduling and customer management software.[3] The information you provide during booking is stored and managed within ZenMaid to facilitate your service.[3]
Payment Processors: We use third-party services for payment processing. They have access to your payment information to process transactions.
Independent Contractors: We share necessary job details (your name, address, and cleaning instructions) with the independent cleaning professionals contracted to perform your service. They are bound by confidentiality agreements to protect your information.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Data Security and Retention
We are committed to protecting your personal information. We implement appropriate security measures to safeguard your data against unauthorized access, alteration, or disclosure.
We will retain your personal data only for as long as it is necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations.[3]
6. Your Privacy Rights
While Arizona does not currently have a comprehensive consumer privacy law like some other states[4][5], we believe in providing our clients with control over their personal information. You have the right to:
Access and Update: You may request access to or correction of the personal information we hold about you.
Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in the email.
Data Deletion: You may request the deletion of your personal information, provided we do not have a continuing legal reason to retain it.
To exercise these rights, please contact us using the information below.
7. Children's Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personally identifiable information from them.[3] If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information.[3]
8. Arizona-Specific Laws
We comply with Arizona's Data Breach Notification Law.[5][6] In the event of a data breach that compromises your personal information, we will notify you and the appropriate authorities as required by law.[6]
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Camelback Cleaners
camelbackcleaners@gmail.com
15333 N Hayden Rd Unit 1109, Scottsdale AZ, 85260